Market Knowledge
MARKET RESEARCH
- Consumer behavior, marketing and distribution
- Destination analysis:
Local laws, health regulations, political, economic, social & cultural issues
CUSTOMER PROXIMITY
- Commercial and financial assessment
- Statistical production
- Delivery of customized products
Logistics
CARGO LOAD COORDINATION
- Shipping Instructions
- Label check
- Pre-shipping product inspection
- Inspection coordination according to country of origin and destination e.g. SGS, COTECNA, and BUREAU VERITAS
BOOKING REQUEST
SHIPPING ADVICE
FOLLOW-UP
Quality Matters
PRE-LOADING AND LOADING
QUALITY CONTROL
VISUAL CONTROL
- Product inspection
- Container control status
- Item count per container row
- Label control (for exporter/importer)
- Packaging control
- Product defrost in order to assess several parameters
WEIGHT AND SIZE CONTROL
- Cargo and packaging weight
- Size sampling
- Gross and net weight control
TEMPERATURE CONTROL
- Goods temperature control during the entire loading process
FINAL REPORT INCLUDING WEIGHT CHART, TEMPERATURE SCALES AND PHOTOS
Records & documents
- Preparation of documents according to clients needs and requirements
- Draft check prior issuance of the original documents
- Issuance of mandatory certificates according to country of destination e.g. ECTN, BSC, BESC, FERI, CNCA and CCVO among others
- Original documents sent by Courier
Follow up
TRACKING
- Daily cargo tracking
- Shipment arrival date update
- Post arrival follow-up in order to avoid over-stays and extra cost at the destination port
